Welche Fächer werden in der Hotellerie Berufsprüfung thematisiert?
Which subjects are covered in the Hotel Industry Federal Professional Examination?
In the hotel industry, the Federal Professional Examination (FPE) Chef de Réception, Head of Hotel Housekeeping and Management Specialist, all with Federal Diploma of Higher Education, can be completed.
Different subjects are taught depending on the chosen specialization.
The continuing education, further training to become a Chef de Réception / Cheffe de Réception with Federal Diploma of Higher Education includes the modules: Front office and administration; marketing and sales; business organization; management; finance.
Continuing education, further training to become a hotel housekeeping manager with Federal Diploma of Higher Education includes the modules of employee management, application of self-management and communication; marketing of offers and services; application of financial instruments; design of the business organization; planning and organization of the cleaning process as well as design of the room atmosphere, planning and organization of the textile care process and laundry supply; design and organization of catering and service offers.
For the Federal Diploma of Higher Education modules in leadership and management are required: team leadership, self-knowledge, conflict management, communication, self-management, presentation, change, general and personnel management.
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