Worauf sollte bei der Wahl eines geeigneten Seminaranbieters geachtet werden?
What should be considered when choosing a suitable seminar provider?
If you are looking for a seminar provider to train your employees or a part of your staff in a very specific subject area, such as telephone training, it is extremely important that you make some basic clarifications and comparisons given the large selection of providers. Regardless of whether you are looking for continuing education, further training for one or two employees or want to train an entire department, the procedure is always the same and should be well organized.
The free educational guide "Planning and organizing seminars successfully" (see navigation point "Educational help" above) gives you a detailed overview and explanation of the most important selection criteria and the appropriate strategy. It is best to proceed as follows:
- Determination of the group of participants
- Definition of the objectives of the telephone training
- Decision public seminars or in-house seminars
- Search for a suitable provider, taking into account course requirements, teaching methodology, qualifications of the trainer, desired qualifications, practical transfer, costs, training materials, general conditions, etc.)
- Obtaining and comparing information
- Creation of a seminar concept (see guide)
- Organization of the educational measure
