Welche Aufgaben hat ein Change Manager ITIL?
What are the tasks of an ITIL change manager?
The Change Manager ITIL is responsible for managing the change queue and ensuring that changes are implemented efficiently and with minimal risk to the organization. The role of the change manager is not to prevent changes, but ideally to promote them. An effective change manager enables the rapid introduction of changes into the production environment. The ITIL change manager has a duty to protect the organization's IT systems and ensure that the changes implemented do not pose an unacceptable risk. They must look for conflicts in the ongoing changes and choose the best time to adopt the changes into the production systems.
