Was unterscheidet öffentliche Seminare zum Telefontraining von Inhouse Seminaren?
What is the difference between public telephone training seminars and in-house seminars?
Public seminars can be attended as telephone training by any private individual who wants to further their professional development in this area and, for example, wants to acquire new skills for a future job or wants to practice making professional telephone calls for their current position. In-house seminars, on the other hand, are not open to the public, but take place as internal telephone training for a single company and some of its employees. The company decides which employees are to be trained, for how long and on which topics and has the training provider put together a tailor-made training program. In this case, the costs for this telephone seminar are borne by the company wishing to have further training, not the employees themselves.
