Was genau lernen Teilnehmer in einem Seminar zur Konfliktlösung?
What exactly do participants learn in a conflict resolution seminar?
Participants in a conflict resolution seminar learn how to deal with emerging or existing conflicts in a wide variety of situations and which approach is suitable for preventing or defusing escalation. They learn how conflicts arise and what conflict cultures exist, how to react personally to conflicts, how to distinguish real conflicts from fake conflicts, how a conflict analysis works, which conflict strategies are suitable and how to mediate in conflicts.
