Wie lange dauert eine Weiterbildung im Kundendienst?
How long does continuing education, further training in customer service take?
Continuing education, further training in customer service can take different lengths of time depending on the degree you choose.
Seminars and workshops usually last a few days.
Continuing education, further training with a federal qualification extends over a longer period of time.
- Participants in a preparatory course for the Federal Diploma of Higher Education (FPE) in Technical Customer Service/Service attend the part-time preparatory course over the course of a year.
- Prospective technical customer service / service managers must plan two years of in-service training.
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