Kauffrau / Kaufmann Ausbildung: Was lerne ich in der Berufsschule bei meiner Kaufmannlehre und KV Ausbildung?

During the commercial apprenticeship, the vocational school teaches the theoretical knowledge and skills required for practical work as a commercial clerk with a Federal Diploma of Vocational Education and Training (VET Diploma). These skills are set out in the SERI ordinance on vocational education and training (VET). They provide targeted preparation for today's requirements in business and administration.

The school curriculum for Federal VET Diploma commercial clerks comprises specialist skills, methodological skills and social and personal skills and is divided into the following five key areas of competence:

• Acting in agile forms of work and organization:
  It teaches how to work flexibly and independently in changing companies.
• Interacting in a networked working environment:
  It deals with how digital and personal communication can be used efficiently and purposefully in everyday working life.
• Coordinating entrepreneurial work processes:
  The focus is on understanding processes within a company and the ability to play an active role in shaping them.
• Shaping customer and supplier relationships:
  This is about thinking and acting in a customer-oriented way and dealing professionally with business partners.
• Use of technologies from the digital world of work:
  The use of digital tools and platforms is trained - for a modern, efficient way of working.

These skills prepare students specifically for the many and varied tasks involved in everyday business life - both in small businesses and in international companies.

Important: The exact course content may vary depending on the school and canton. It is therefore advisable to enquire directly with the relevant school using our contact form.