Gibt es spezielle Zulassungsbedingungen für eine Weiterbildung zum Fachmann im Kundendienst?
Are there any special admission requirements for continuing education, further training as a customer service specialist?
Anyone who decides to take the Federal Professional Examination for Technical Customer Service Specialists with a federal certificate after completing the continuing education, further training in customer service must fulfill the following requirements when taking the exam:
- Federal Diploma of Vocational Education and Training or equivalent qualification
and
- 2 years of professional experience in technical customer service (workload of 100%)
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