Für welches Zielpublikum sind Seminare in Kundenorientierung geeignet?
For which target audience are seminars in customer orientation suitable?
Company-specific seminars in customer orientation are aimed at companies in any industry and their employees in a wide variety of positions. The situation is different for certificate courses offered by Universities of Applied Sciences. Here, the target audience is often more clearly defined and requires higher vocational education and several years of professional experience. Project managers with management experience or executives, for example, are the target group for the CAS in Service Excellence, while people from the areas of marketing, service, product management, sales, CRM or business development are the target group for the CAS in Customer Orientation Tools. The individual training providers will inform you about the individual admission requirements and target groups via the contact form.
