Basic commercial training imparts the fundamental skills, knowledge and abilities required to work in agile forms of work and organization, to interact in a networked working environment and to work with new technologies. This requires professional and technical skills, as well as social and personal skills, critical thinking and creativity.
Their skills include managing correspondence, filing and carrying out general administrative tasks. Commercial clerks with an EFZ are able to organize their area of responsibility independently. A commercial clerk (EFZ) monitors deadlines, invoices, payments, information and data and carries out the associated work independently. They write minutes, reports, contracts and many other documents and are often the first point of contact for the company via telephone, social media or email. Depending on the industry, there are many other tasks, e.g. in accounting, customer service, marketing, goods processing, etc. The general
The commercial apprenticeship (EFZ) leads to a federal apprenticeship qualification, which provides a basis for a wide range of further training opportunities. Anyone who has a sound basic commercial education is predestined for further development in either a specialist or generalist area. This can either be in the direction of management, leadership and company management or in the direction of specific specialist expertise in an area such as accounting, human resources, marketing, insurance, fiduciary services, administration, retail, healthcare, transportation, etc.
For those interested in a generalist approach, there is also the option of either studying business administration at a higher technical college for business or, with a vocational baccalaureate, training at a university of applied sciences to become a business economist FH and obtain a Bachelor's degree in Business Administration FH.
Directly to providers of "Management Assistant (EFZ)" training courses
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