Training as a retail specialist - personal requirements

What personal requirements should you have for the retail specialist apprenticeship?

For training as a retail specialist, enjoyment of customer contact and an interest in sales are particularly important. The following personal skills are often expected:

  • Customer and service orientation
  • communicative competence and sociability
  • Pleasure in consulting and sales
  • Ability to work in a team and reliable way of working
  • analytical thinking, e.g. when dealing with sales figures or merchandise management
  • Organizational talent and ability to work independently.

These skills support the successful handling of customers, product range and business management tasks in the retail trade.

Suitable training courses/seminars: