Welche Voraussetzungen sind für eine Weiterbildung Qualitätsmanagement sinnvoll?
What are the prerequisites for further training in quality management?
The following personal requirements make sense for further training in quality management:
- High social competence
- Assertiveness
- Strong communication skills
- Diplomatic skills
This is because employees now question change processes much more than they used to. A quality manager has to involve them much more and raise their awareness so that they can help shape the processes.