Was sind die Tätigkeiten von einem Leiter Qualitätsmanagement?
What are the activities of a Head of Quality Management?
The activities of a Head of Quality Management in the sense of a moderator or interface manager are as follows:
- Assuming the role of "internal consultant"
- provide advice and support to those responsible for the process
- Support and guidance for managers in all departments
- Defines, monitors and improves processes and procedures
- implement the quality standards in accordance with the law
- supports efforts to improve quality standards through the use and further development of a quality management system
- Reduce reporting and error rate to almost zero
- Employee training
- Introduce measures to improve quality
- Implementation of regular internal audits
- Preparation of external certifications
