Was lerne ich in einer Ausbildung zum Kaufmann EBA / zur Kauffrau EBA (ehemals Büroassistent/in)?
What do I learn in an apprenticeship as an Federal VET Certificate clerk (formerly office assistant)?
During the Federal VET Certificate office assistant apprenticeship, apprentices acquire a wide range of specialist skills, such as dealing with data, customers and office equipment, creating documents and operational processes. They learn how to plan appointments and deepen their knowledge of German, business and society. They can work well on a PC, are familiar with presentation techniques and various working methods, learn how to deal with conflicts and customer-oriented behavior, teamwork skills, correct manners and increase their reliability. After completing basic training as an office assistant, you will be able to write letters, minutes, memos and emails, carry out simple accounting tasks and hold competent discussions with customers and clients.
