Kommunikation verbessern Kurs: Was beinhaltet ein Kommunikation-Kurs?
Improve communication course: What does a communication course involve?
A communication course teaches key skills for conducting conversations more effectively, clearly and purposefully. The content varies depending on the course format, target group and training provider. Basically, a "communication improvement course" can be divided into several key areas:
- The basics of interviewing
Teaching techniques for active participation in conversations, structuring dialogs and goal-oriented communication in private or professional life - Conflict management and de-escalation
Strategies for avoiding and resolving conflicts, dealing with difficult conversational situations and the use of "I" messages - Rhetoric and body language
Training in free speech, persuasive argumentation and the targeted use of facial expressions and gestures for a confident performance - Voice and speech training
Exercises on voice pitch, speaking style and breathing to improve intelligibility and presence - for example in presentations or telephone conversations - Conducting negotiations and leading discussions
Techniques for successfully leading meetings, moderating discussions and conducting goal-oriented negotiations - Spontaneous communication and quick-wittedness
Methods for reacting quickly in unplanned conversational situations and for acting confidently under pressure
