Which activities appear how frequently in relevant job advertisements? What is required for IT technician jobs with a focus on ICT system and network technology HF?

Network management: A significant part of the work consists of setting up, maintaining and monitoring networks. This includes planning the network architecture, implementing network security measures and troubleshooting network problems.

System administration: Tasks also include managing and maintaining the IT infrastructure, including servers, storage devices and databases. This includes installing, configuring and updating system software as well as monitoring system performance.

IT security: A technician has to deal with the security of systems and networks. This includes implementing security protocols, monitoring network access and responding to security incidents.

approx. 20% of the time

Support and customer advice: Another important task is technical support and advising internal or external customers on technical questions or problems.

Project management: Technicians are often involved in the planning, implementation and monitoring of IT projects, including the coordination of teams and budget management.

• Completed basic vocational training in a relevant field such as IT, electronics or a comparable qualification
• Completed HF studies as an IT technician with a focus on ICT system and network technology
• Several years of professional experience in the IT sector

• Network knowledge
• System administration
• IT security knowledge
• Knowledge in troubleshooting and support as well as project management
• Good knowledge of German and English

• Communication skills
• Organizational skills and analytical thinking
• Flexibility and resilience
• Ability to work in a team
• Willingness to learn

• Motivation and interest: Strong motivation and a keen interest in computer science, especially in the field of network and systems engineering, are crucial for success in this apprenticeship
• Technical skills: Basic knowledge of computer engineering and network technologies is an advantage, as are logical thinking and problem solving skills
• Network knowledge: Understanding of network topologies, protocols (such as TCP/IP), routing, switching and firewall configurations. Knowledge of setting up and maintaining local area networks (LAN) and wide area networks (WAN) is essential
• System administration: Ability to install, configure and maintain operating systems (such as Windows, Linux) and server-based applications. Knowledge in the administration of user accounts and access rights is also important
• IT security: understanding of cybersecurity principles, including setting up and managing security measures such as firewalls, anti-virus software and intrusion detection systems