Team leaders lead individual employees or entire teams, but they also continue to be operationally active and are sometimes involved in the same activities as the team members they lead.
Team leaders are responsible for ensuring that the tasks of their team or department are carried out on time and in accordance with the order. They define a suitable procedure for this, draw up deployment plans, distribute the tasks and monitor their execution. In regular meetings, they review the progress of work, discuss problems or questions and ensure that the necessary work equipment is available.
They are also the point of contact for their employees' personal questions. For example, they discuss possible assignments and vacation entitlements for team members and help to resolve conflicts within the team themselves or with external help.
As an interface to other teams and departments, team leaders fulfill coordination, mediation and communication tasks. They explain the company's strategy and the objectives of new projects to their team. As a manager, they have a role model function and should also be able to motivate their employees time and again.
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