IT Service Engineer: Overview of training, further education, courses, schools

The IT Service Engineer course (new title: Computer Scientist HF) provides participants with extensive knowledge in the areas of leadership, communication and general education, including IT law, IT security, team leadership, knowledge management and personal development. There is also a foundation module with IT basics, IT basics practice, physics, computer technology and document creation. Building on this, students are offered content on business and organization (business administration basics, company organization, project management, quality), IT architecture (operating system, network architecture), IT engineering (including database design, web and database engineering, ITSM, network design, web publishing, ITSM design), IT transition and operation (ITSM application management, ITSM change management, database operation, network operation, ITSM optimization) as well as two freely selectable specializations.

The costs for the HF training course to become an IT Service Engineer (new designation: Computer Scientist HF), including lessons and examination costs, amount to CHF 16,500 for participants from the canton of Zurich starting in 2019. Detailed information can be obtained directly from the training provider.

Die IT Service Engineer HF Ausbildung eignet sich für Personen, die sich für eine Berufsperspektive als ICT-Service-Manager/in oder ICT-Change-Manager/in, ICT-System-Spezialist/in oder ICT-System-Administrator interessieren, ebenso wie als Applikations-Manager/in, Netzwerk-Administrator oder Netzwerk-Spezialist/in. Auch für alle, die Ihre Zukunft im IT Service und Support sehen, als Datenbank-Administrator, Webmaster oder ICT-Trainer ist diese Ausbildung perfekt geeignet.

Training to become an IT Service Engineer HF at the College of IT Systems Engineering extends over 5 semesters, excluding preliminary courses, with one day of lessons and at least one evening lesson per week. In addition, there are 7 project weeks of 45 lessons each during the course, an intermediate examination after the 2nd semester and a diploma examination with diploma thesis. This means that the entire HF course consists of 1,690 classroom lessons, 720 lessons of professional activity, 390 lessons of diploma and semester work and 800 lessons of supervised and independent learning.

Note: Since fall 2022, the HF technician courses (formerly "Techniker HF Fachrichtung") have been given a separate framework curriculum and a new title for each specialization. For example, the course "Technician HF, specialization IT Services Engineering" is now called "Computer Scientist HF". In addition, the specializations Application Development, Systems Engineering and Computer Engineering have been abolished.

Admission to the IT Service Engineer advanced training course (new designation: Computer Scientist HF / Computer Scientist HF) is open to professionals with an EFZ from a minimum 3-year apprenticeship (preferably computer scientist) or other apprenticeship qualification and several years of IT systems engineering experience. In addition, all candidates must have a good command of German and English, very good basic IT training and have worked at least 50% in IT during their HF training.

Graduates of this continuing education programme obtain the federally recognized and protected title: dipl. Informatiker HF / dip. Informatikerin HF (formerly dipl. Techniker/in HF, specializing in IT Service Engineer).