Hospital secretary: providers, information, experience reports, tips, FAQ

Was lernt man im Lehrgang Medizinische*r Sekretär*in?
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Are you looking for training to become a hospital secretary? Here you will find suitable schools as well as further information, tips and resources for choosing the right training course.

If you would like personal advice on hospital secretary training, contact the provider of your choice via the "Free information on the topic..." button - without obligation, quickly and easily.

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Hospital secretary (cert.): Professionals for administration and organization in the healthcare sector

Hospital secretaries work in hospitals and doctors' surgeries, where they carry out administrative and organizational tasks independently. They have commercial skills and in-depth knowledge of the healthcare and hospital sector. They support their superiors in all matters and form the interface between customers and patients, employees, management and other healthcare facilities.

Relevance:The hospital secretariat is an information, communication and coordination center and represents the company to the outside world. As the first point of contact for patients and cooperating institutions, hospital secretaries have an influence on the image and success of the company. With their combination of commercial and medical skills, they find numerous vacancies on the job market in hospitals (departmental, medical and executive secretariats, administration, HR), private medical practices, group practices and nursing homes as well as insurance companies and health insurance funds.

Activity:Hospital secretaries have a wide range of tasks. Hospital secretaries provide information, handle correspondence, process patient and business documents and organize filing, prepare medical reports and protocols from a dictaphone, arrange and coordinate appointments, receive patients, record their data in the IT system and process invoices and health insurance inquiries. In smaller medical practices, they sometimes also create presentations and graphics or maintain the website.

Education:Training to become a hospital secretary is not standardized and concludes with the school's own diploma. Most schools work closely with hospital associations and the Swiss Commercial Association (SKV).

At some schools it is possible to obtain a diploma that is uniformly regulated and recognized by the Association of Swiss Hospitals, Clinics and Nursing Institutions (H+, formerly VESKA).

Learning content:In addition to commercial skills (e.g. accounting, German, legal knowledge, IT application and communication), the various hospital secretary training courses generally impart knowledge of medical terminology, anatomy, pathology, pharmacology/pharmacology, medical correspondence, hospital and practice administration/organization as well as social and health insurance.

Personal requirement:Outgoing team players with a commercial or other professional qualification, a precise and fast working style and good foreign language skills (English, French and Italian and any other language spoken by the population are also an advantage) who want to specialize in the medical field make a good choice with hospital secretary training. The further training is also suitable for returning to work.


Questions and answers

Depending on the school, the content of the hospital secretary training course may vary. Administration / practice organization plays a major role in the course, as do medical correspondence, medical terminology, anatomy and pathology. Medication theory is also taught, as well as patient admission and communication and knowledge of social and health insurance. For detailed information on the individual schools, please get in touch with the relevant contact person directly using the contact form.

Eine Arzt- und Spitalsekretärin / ein Arzt- und Spitalsekretär erledigt diverse administrative Aufgaben selbständig und fachgerecht. Sie schreiben Berichte und Gutachten ab, die zuvor von den Ärzten auf das Diktaphon gesprochen wurden, nehmen das Telefon entgegen und empfangen Patienten. Arzt- und Spitalsekretärin / Arzt- und Spitalsekretär besitzen grundlegendes Wissen im Bereich der medizinischen Fachausdrück und Gesundheitsorganisation, kennen die verschiedensten Tarife und notwendigen Formulare der Krankenversicherungen und Krankenkassen, so dass sie ihre Tätigkeiten kompetent ausführen und als Ansprechperson für die Ärztin / den Arzt sowie die Patienten zur Verfügung stehen.

As a rule, the courses for training as a medical and hospital secretary are attended part-time. The teaching times for the hospital secretary training course can be two evenings a week, two full days, a Saturday and a weekday or Saturdays only. Each school offers different course models, so it makes sense to get in touch with the relevant contact person directly via our contact form.

Nach abgeschlossener Ausbildung zur Arzt- und Spitalsekretärin / zum Arzt- und Spitalsekretär erhalten Sie ein Kurszertifikat.

Die Ausbildung zum Arztsekretär oder zur Arztsekretärin ist nicht eidgenössisch reglementiert, so dass die Dauer und der Umfang der Lehrgänge von den Schulen und Bildungseinrichtungen selbst bestimmt werden kann. Fast alle Weiterbildungen werden berufsbegleitend angeboten, so dass eine Berufstätigkeit in vollem Umfang meist weiterhin möglich ist. Je nach Bildungsstätte und Schulungsmodell kann ein Lehrgang 1-1.5 Jahre dauern. 

The course to become a medical and hospital secretary lasts between six months and one year, depending on previous education and school. Hospital secretary training is therefore not too long.

Praxis- und Spitalsekretärinnen arbeiten in Arztpraxen, Kliniken, Gemeinschaftspraxen, bei Krankenkassen, in Pharmaunternehmen oder in Spitälern und übernehmen dort die komplette Administration. Sie schreiben medizinische Berichte und Gutachten ab, die Ihnen von den Ärzten auf das Diktafon gesprochen wird, vergeben Sprechstundentermine, empfangen Patienten, rechnen ärztliche Leistungen ab, führen die medizinische Korrespondenz, kennen die wichtigsten medizinischen Fachausdrücke und Tarifsysteme, bedienen das Telefon und kennen die Spital- und Gesundheitsorganisation.

The following is required for admission to hospital secretary training:

  • Either completion of basic commercial training, commercial secondary school or commercial school and professional experience

Or

  • Completion of basic training in a healthcare profession such as healthcare specialist, pharmacy specialist or nursing specialist with professional experience

Note: This training is also suitable for those returning to work

Der genaue Lehrplan für diese Zusatzausbildung zur Arztsekretärin variiert von Schule zu Schule. Meist werden jedoch vertiefende Kenntnisse in folgenden Bereichen vermittelt:

  • Anatomie
  • Pathologie
  • Pharmakologie
  • Medizinische Korrespondenz
  • Informatik
  • Praxisorganisation
  • Sozialversicherungen
  • Krankenversicherungen
  • Branchenwissen Spital- und Gesundheitswesen
  • Rechnungswesen
  • Deutsch
  • Rechtskunde
  • Informatik

Darüber hinaus können bei vielen Schulen kostenlose Wahlfächer besucht werden. Nähere Informationen zu den genauen Studienplänen erfragen Sie bitte direkt bei den jeweiligen Bildungseinrichtungen.


Info, tips & tests for "Hospital secretary (cert.)"


Redaktionelle Leitung:

Stefan Schmidlin, Bildungsberatung, Content-Team Modula AG

Quellen

Website des Schweizerischen Sekretariats für Bildung, Forschung und Innovation SBFI , Website www.berufsberatung.ch (offizielles schweizerisches Informationsportal der Studien-, Berufs- und Laufbahnberatung) sowie Websites und anderweitige Informationen der Berufsverbände und Bildungsanbieter.


Erfahrungen, Bewertungen und Meinungen zur Ausbildung / Weiterbildung

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Address:
Bahnhofplatz 2
9000 St. Gallen
Vocational training and further education Klubschule Pro.
"Education for all" - this has been our guiding principle for over 75 years. As a leading educational institution, we offer low-threshold access to vocational education and training. We impress our customers with a broad and inspiring range of application-oriented courses and training programs.
Region: Ostschweiz, Zürich
Sites: Chur, Frauenfeld, Schaffhausen, St. Gallen, Wetzikon, Winterthur
Address:
Vulkanstrasse 106
8048 Zürich
Benedict-Schulen Schweiz
With Benedict you will get ahead, because nothing is more important today than targeted and professional further education. Whether you are interested in the Benedict business school, language or management school or in the fields of IT, medicine or hotel management - the Benedict School is your competent and quality-conscious partner for your professional career.
Strengths: All-inclusive prices (excluding external exams), Mon/Wed or Tue/Thu or Saturday classes, above-average exam results, centrally located. Free parking (Zurich), free preliminary courses, optional subjects.
Region: Bern, Ostschweiz, Zentralschweiz, Zürich
Sites: Bern, Luzern, St. Gallen, Zürich
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Certifications, Memberships, Qualifications:
Firmenangebote
Bildungsberatung
ACBSP
anavant
ASCA
Bundesbeiträge
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eduQua
Hybrid-Unterricht
VSH
Address:
Schlösslistrasse 7
3700 Spiez
NOSS School Center Spiez
(5,5) Excellent 38 38 Ratings (94% )
We have been offering education and training for young people and adults since 1947. One focus is on a wide range of courses at the interface between compulsory schooling and working life (9th and 10th school years).

We also offer commercial training courses such as commercial apprenticeships (B and E profile), commercial and hotel business school (full-time).

In the area of adult education, we offer extra-occupational training courses for medical clerks (medical secretaries) as well as additional commercial training courses such as the VSH office management diploma and VSH commercial diploma. We also offer
Strengths: We encourage and support our customers individually, teach in a performance-oriented way and provide a pleasant learning environment in which the joy of learning is the main focus.
Region: Bern
Sites: Spiez/BE
Certifications, Memberships, Qualifications:
Cambridge English
ECDL
ISO 9001 SQS
VSH
VSP
Address:
Technoparkstrasse 5
8406 Winterthur
SWS Schulen für Wirtschaft und Sprachen
(5,3) Very good 75 75 Ratings (98% )
We are delighted to welcome you to SWS in Winterthur. Whether you are looking for training, further education or studies, we can offer you educational opportunities that suit you. Because at SWS in the heart of the new and up-and-coming Technopark area in the educational city of Winterthur, the focus is on you and your personal goals.
Strengths: Many long-standing customers, excellent ratings and extremely high success rates do not lie: at the renowned SWS you can expect quality, flexible course times and a pleasant learning environment.
Region: Ostschweiz, Zürich
Sites: Winterthur
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EDUCA SWISS
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Lagerstrasse 102
8021 Zürich
Juventus School of Medicine
Training as a medical practice assistant (MPA) or veterinary practice assistant (TPA) is your entry into the world of medicine. We have been your partner since 1941.

Health professions are an individual school of life and promote social skills. Juventus School of Medicine is proud of its many years of experience in training and further education in the medical field and guarantees high quality. There is close cooperation with the Secondary School and Vocational Training Office (MBA), the Medical Association of the Canton of Zurich and various medical clinics and associations.

Basic training
- Medical practice assistant EFZ apprenticeship
- Medical practice assistant EFZ School-based training
- Veterinary practice assistant EFZ apprenticeship

Further training
Medical and hospital secretary
Chief physician and management assistant
Medical practice coordinator, practice management and clinical direction
Medical team leader SVMB
Consultation assistant
Strengths: Our values: human, reliable, unerring. Leading provider of training and further education for 100 years. Practical, learning-efficient teaching in state-of-the-art classrooms in Zurich.
Region: Zürich
Sites: Zürich
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VSK
Address:
Max-Daetwyler-Platz 1
3014 Bern
Feusi Education Center
Your success is our goal. Since 1952.
Our focus is on you. In an atmosphere conducive to learning, we offer a consistent and practice-oriented range of training and further education courses at our locations in Berne, Muri-Gümligen and Solothurn. We want to support and encourage you in your development with our educational programs. We look forward to accompanying you during this phase so that together we can achieve your educational goals.
Strengths: Trial lessons. Personal advice & support. Practice-oriented. Hybrid lessons. High success rate. Good accessibility. More than 70 years of experience.
Region: Aargau, Basel, Bern
Sites: Bern, Gümligen, Solothurn
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Certifications, Memberships, Qualifications:
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Swiss Olympic
Address:
Wiedenstrasse 50a
9470 Buchs
MPA Berufs- und Handelsschule AG
Welcome to the MPA Vocational and Commercial School in Buchs SG - the private vocational school for commercial and medical professions. The name stands for an excellent supplement or alternative to the existing state schools and includes preliminary vocational training, initial and further training. Our institute is a private vocational school recognized by the Cantonal Office for Vocational Education and Training. The training courses are aimed at young people and adults. All courses lead to a state (EFZ) or national diploma.
Region: Ostschweiz
Sites: Buchs
Address:
Haldenstrasse 33
6006 Luzern
FREI'S Schools Lucerne
As a cantonal vocational school, FREI'S schools train around 1200 apprentices in six medical and two commercial professions.
Further training, further education and language courses, including an authorized Cambridge English Exam Centre, round off the wide range of private school courses.

Founded in 1897, FREI'S Schulen AG is the oldest private commercial school in Central Switzerland. Since then, around 100,000 people have successfully completed their basic or further training in a medical or commercial profession here.

Every year, around 1,400 apprentices and students attend the school, which is centrally located in Lucerne on the left bank of the lake and can be reached within 7 minutes from Lucerne railroad station.

Together towards the future! For 125 years.
Strengths: Successfully active in education in Central Switzerland for 125 years. Your vocational school for 10 basic training courses, 30 further training courses and languages with an authorized Cambridge English Exam Centre.
Region: Zentralschweiz
Sites: Luzern
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Certifications, Memberships, Qualifications:
Firmenangebote
Bundesbeiträge
Cambridge English
Cambridge English Language Assessment
ECDL
IQNet
Swiss Olympic
VSH
VSP
Address:

Eulerstrasse 55
4051 Basel
HWS Huber Widemann School, Medicine
We are committed to your future: with 1,000 students, the HWS Huber Widemann School is the number 1 in north-western Switzerland for training and further education in the fields of medicine, exercise and health and naturopathy. Our teaching staff come from the field and teach for the field. The HWS is known as a renowned private school and has an excellent reputation - for almost 150 years.

The HWS Huber Widemann School is divided into three departments:
- HWS Medicine
- HWS Movement and Health
- HWS Academy for Naturopathy
- HWS Medical Pharmacy
- HWS Vocational School

Get simple and convenient advice now!

Arrange an online consultation, give us a call or send us an e-mail. We look forward to hearing from you.
Region: Basel, Zürich
Sites: Basel, Zürich

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