ITIL Manager

Information technology is still on the rise. There is hardly a company left that can do without a clever IT system. To ensure that order and systematics are the order of the day here, it is advantageous to fill a position with an ITIL manager who has in-depth knowledge of the "Information Technology Infrastructure Library". This manager structures and systematizes the IT system and IT services, creates an overview of all processes and procedures as well as their interrelationships and collects best practices for service management. The aim is to harmonize the customer's IT needs with the company's goals. Process optimization and customer orientation are central to this demanding task. The profession of ITIL manager therefore has very good long-term prospects. Since ITIL 4, value creation has clearly been the focus of Information Technology Infrastructure Library managers. Unnecessary steps and processes are avoided, best practices are promoted and processes are optimized. This creates a kind of blueprint for the company's IT infrastructure, which also makes it easier to combine new processes with existing processes and remain efficient and agile.

ITIL managers are sought-after specialists in the IT sector. For this reason, interested parties should consider training or further training in ITIL 4 Management. The ITIL 4 Foundation courses usually last a few days, while further training courses such as the ITIL 4 Specialist: Create, Deliver and Support only take 1-2 days and can even be completed online. On the other hand, there are also longer training courses on the Information Technology Infrastructure Library, such as the ITIL 4 Managing Professional, which can be completed within 12 days and is therefore relatively intensive.

So if you want to learn more about IT Service Management (ITSM), you can't go wrong with ITIL training. Simply order comprehensive course descriptions directly from the providers of your choice.